I'm getting an error page when accessing TVMserver cPanel/Webmail using Internet Explorer 7 / Firefox 3 ?

When you try to access your cPanel/Webmail through yourdomain.com:2083 or yourdomain.com:2096, you will be redirected to log in to your account through a secure HTTPS connection.

Your browser will display a warning about a problem with the certificate. In fact, there is absolutely no security problem. The connection is still secure and you can safely disregard the warning.

However, both Internet Explorer 7 and Firefox 3 instead of a pop-up warning, show a whole error page notifying you about an SSL problem. To proceed to your cPanel/Webmail, depending on your browser, you should:

a) If you are using Internet Explorer 7, once the warning page opens, you should click Continue to this website (not recommended).

b) If you are using Firefox 3, once the error page opens, you should click Or you can add an exception… > Add Exception... Then, in the pop-up window you should click Get Certificate and then Confirm Security Exception. To avoid having to go through this procedure every time you access your cPanel through a secure connection, you should tick the Permanently store this exception option available in the pop-up window.

Alternatively, you can avoid the SSL warnings by accessing your cPanel/Webmail through:







and your Webmail through:








  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How to access cPanel ?

In order to access your cPanel first try logging in your TVMSERVER Client area -> My Services...

I can't access my cPanel ?

You may not be able to open your cPanel due to the following reasons :- if your internet...

I am receiving security warnings when I try to access my cPanel area ?

You may receive security warnings when accessing your cPanel through:...

My cPanel does not accept my password ?

In case your cPanel password is not accepted, you can try resetting it. Log in your Client area...

Can I have access to the cPanel's WHM ?

cPanel's WHM button is visible only to Reseller's Cpanel Accounts. By clicking WHM button from...