Our Corporate Server and Email Hosting Servers are protected with Advanced Spam Protection which eliminates 95% of the Spam/Marketing emails from reaching your Inbox. There will be a SPAMBOX for each email account where these spams are collected and will get auto deleted after 7 days. The email users can view their SPAMBOX in webmail client (need to enable in Settings / Folders in some cases), as well as in IMAP configured clients, where you need to enable sync in the Imap Folder list.
How to whitelist / blacklist SPAM email addresses
Email users can use them by sending an email mentioning the reporting email address in the subject fields and to the below mentioned email address of your domain as listed below :
- Replace @yourdomain with your real domain name.
- If you are forwarding any such emails, pleas delete the contents or dont include your signatures in it. For safety we advised to send blank emails only.
- Make sure you are sending the report email using our SMTP server with authentication turned On.
- In a short time you should receive a confirmation message.
to report spam messages that was not automatically detected.
to report legitimate messages that were determined to be spam.
for WhiteList additions.
for WhiteList removals.
for BlackList and email address
for BlackList removals
Any mail sent by local/authenticated users to firstname.lastname@example.org will be interpreted as a request to add the listed address(es) to your personal blackListed addresses. Whole domains can be blocked by putting a wildcard in the userpart of the address: '*@example.com'. You can receive a complete report about all your personal black list entries by sending an empty add request.
Any mail sent by local/authenticated users to email@example.com will be interpreted as a request to remove the listed address(es) from your personal blackListed addresses.
Any mail sent or forwarded by local/authenticated users to firstname.lastname@example.org will be interpreted as a request for spam analyzing the mail. In a short time after your request you must receive an email with analyzing results.
This function send you a report of the last blocked email messages.
How to use it: Send a message to email@example.com (replace mydomain.com with your real domain name) from any of your @mydomain.com email addresses (depending which email address report do you wish). If you wish to receive a report for more than the last 24 hours, put a number on the subject line of the email for how many days you desire. Soon, you will receive an email with a list of all the blocked emails on that specific address. You can click in the email to resend the messages, if needed.
Make sure you are sending the report email using our SMTP server with authentication turned On.
In a short time you should receive the report message.
Following email interface commands are available upon request to our technical support
(if you want use these commands your local email should be added in our allowed user list, EmailAdmins. This is given only to trusted domains/accounts.).
to add an email address to noprocessing list (bypass the spam filters)
This function add a specific local email address to the noprocessing list, this means any message sent to to this address will bypass the spam filters.
Once you do that, the sender address (the one you are using to send the message) will bypass all the spam checks.
to remove an email address from the noprocessing list.
This function remove a previously added local email address from the noprocessing list.